Terms of Service

Effective Date: July 30, 2025

Welcome to LabelRx, a service operated by HIX Ventures, LLC ("LabelRx," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of the LabelRx website, platform, and services (collectively, the "Service"). By using the Service, you agree to be bound by these Terms.

1. Description of Services

LabelRx provides automated and semi-automated FDA compliance tools for product labeling, along with optional concierge and support services. These tools utilize AI-based systems to assist with label checks and regulatory alignment.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use LabelRx. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration

To use certain features, you may be required to create an account. You agree to provide accurate and complete information and to keep it updated. You are responsible for all activities that occur under your account.

4. Payments and Refunds

All payments are processed securely via third-party payment providers (e.g., Stripe). Prices are listed in U.S. Dollars. All sales are final unless explicitly stated otherwise. No refunds will be issued once a filing or label analysis has begun.

5. User Responsibilities

You are solely responsible for the accuracy of any data, labels, or product details you submit. LabelRx does not assume liability for regulatory action resulting from incorrect or incomplete information provided by the user.

6. Limited Human Oversight

While certain services may involve limited human review, most compliance checks and feedback are AI-generated. LabelRx makes no guarantees of accuracy or legal sufficiency and encourages users to consult legal professionals for final review.

7. Intellectual Property

All content, trademarks, software, and intellectual property related to LabelRx remain the property of HIX Ventures, LLC. Users may not copy, modify, distribute, or reverse-engineer any part of the platform.

8. Disclaimer of Warranties

LabelRx is provided "as is" and "as available" without warranties of any kind. We do not guarantee that our services will meet your requirements or ensure compliance with FDA regulations.

9. Limitation of Liability

In no event shall LabelRx or HIX Ventures, LLC be liable for indirect, incidental, or consequential damages arising from your use of the Service. Our liability is limited to the amount you paid for the applicable service.

10. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, with or without notice, if we believe you have violated these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be handled exclusively in courts located in Travis County, Texas.

12. Contact Information

HIX Ventures, LLC (dba LabelRx) Registered Agent: ZenBusiness Inc. 5511 Parkcrest Dr. Suite 103 Austin, TX 78731 Email: hello@labelrx.co