Effective Date: July 30, 2025
LabelRx (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
● Personal Information: Name, email, payment information, and account credentials
● Label Data: Uploaded product label images and associated metadata
● Usage Data: Browser type, IP address, page interactions, device ID
2. How We Use Your Information
● To process compliance filings
● To deliver AI-generated and optional human-reviewed results
● To improve service functionality and detect fraud or abuse
● To communicate with you about updates or support needs
3. Sharing Your Data
We do not sell your data. We only share it with:
● Payment processors (e.g., Stripe)
● Cloud hosting services
● Analytics tools (e.g., Google Analytics)
● Legal authorities when required by law
4. Data Storage and Security
We use encryption, secure access control, and audit logs to protect your data. However, no online service is 100% secure.
5. International Users
If you are accessing LabelRx from outside the U.S., you consent to your information being transferred and processed in the United States.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us directly to make such requests.
7. Cookies and Tracking
We use cookies to remember preferences and improve the experience. You can disable cookies via your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you via email or in-app alert when changes are significant.
9. Contact
Questions about this policy?
Email: hello@labelrx.co
Address: 5511 Parkcrest Dr. Suite 103, Austin, TX 78731